1 • PREAMBLE
2 • DATA CONTROLLERS AND THEIR RESPECTIVE DATA PROTECTION OFFICERS
Woo Commerce and Kimonothegoat act as independent data controllers.
As an independent data controller, WordPress.com/Woo Commerce will process your personal data in order to manage online sales activity (e.g. managing orders and payments).
Woo Commerce can be contacted by emailing to to Woo Commerce through means of WordPress.com or by any means of contact provided by Google.com.
As an independent data controller, Kimonothegoat will process your personal data in order to carry out marketing activities (e.g. newsletters), profiling, as well as for the “Kimono Essentials” service.
Kimonothegoat can be contacted by writing to Kimonothegoat LLC. – Kimonothegoat Group, via New York, NY 10039.
PURPOSES OF DATA PROCESSING
3.1 Browsing data
During their normal operation, the computer systems used to operate the Website acquire some of your personal data, the transmission of which is implicit in the use of Internet communication protocols. This information is not collected for the purpose of identifying you, but may lead to your identification if, for example, it is combined with information held by a third party. This category of data includes the IP address and domain name of your computer, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply given by the server and other parameters relating to your operating system. We use this data for the sole purpose of obtaining anonymous statistical information on the use of the Website and to check it is working properly. The data collected is deleted immediately after processing. The data could be used to ascertain responsibility in the event of cybercrime committed to the detriment of the Services.
3.2 Registration information and further information provided by the user
Use of the Website does not require the creation of a personal account. However, in order to access certain pages reserved for registered users and, for example, to send us a request for information or feedback on the Services, you must create a personal account and become a registered user. When you create your account, you will be asked to enter the following registration information:
first name and surname,
date of birth,
In addition, personal data voluntarily provided by you when you place an order to purchase an item will be collected and processed, this consists of data collected by sending electronic mail, interacting with the functionality of the Website and requesting services offered by the Website. The personal data we collect and process includes your first name, surname, gender, nationality, email address, and shopping habits.
Finally, personal data voluntarily provided by you in case of contact request for assistance by phone, which can made by contacting a dedicated toll free number, as well as further information such as the calling phone number (if not hidden) and call duration, will be collected and processed. For the purposes described below, kimonothegoat does register both customer service’s inbound and outbound phone calls.
3.3 Purpose of the processing
Providing the above registration information is necessary in order to create an account and also to respond to and manage requests for information and/or user feedback; to provide the services requested through the Website, including registration and subsequent updates and to manage the activities organised through the Website; to carry out statistical analysis and surveys; to manage sales activities and to provide sales and after-sales services, such as administration, accounting, returns and guarantee management, fraud prevention, customer relationship management, including compliance with legal obligations, regulations and EU regulations (including anti-money laundering regulations) and to exercise rights in legal proceedings.
Any refusal by you to provide this information would still allow you to use the Website, but would prevent you from using some of our Services reserved for registered users.
In addition, your personal data must be processed in order to fulfil the contractual relationship arising from the purchase of kimonothegoat products. The provision of such data is a contractual obligation. You are free to disclose your data to us or not, but in the absence of the requested data it will not be possible to conclude or execute the agreement and your requests. This means that you will not be able to purchase kimonothegoat products and that it will not be possible to handle your requests.
Providing your personal data in case of contact for phone assistance is necessary in order to reply to and manage your request of assistance. Providing such data is necessary for the execution of a contract you are a part to or to execute pre-contractual measures adopted upon your request. You are free to provide your personal data or not, but in case we miss the requested data, we will not be able to fulfill your request of assistance. Registering both inbound and outbound customer service phone calls is necessary in order to improve quality and efficiency of the offered customer care service. This is feasible by virtue of the evaluations of impact made by kimonothegoat on the possible prevalence of your essential interests, rights and freedom requesting personal data protection on its own legitimate interests to register inbound and outbound phone calls, seeing the main reason of the prevalence of its own legitimate interests in the common interest of supplying to customer an efficient and punctual service.
3.4 Further purposes of the processing
With your consent, which is optional, kimonothegoat will use your personal data for further purposes such as marketing, commercial or advertising communications, direct sales, market research, in-store sales support worldwide through email (newsletter), telephone, SMS, MMS, chat, instant messaging, social networking and traditional mail, including sending invitations to events. You may at any time indicate your preferred means of contact from among those listed above and you may refuse the receipt of promotional communication by any or all of these means of contact.
With your consent, which is optional, Kimonothegoat collects information about your preferences, habits and lifestyle as well as details of purchases made in order to use these to create group and individual profiles (“profiling”) and to send you personalized communications. Personalized communication may be sent by email (newsletter), phone, SMS, MMS, chat, instant messaging, social networking and traditional mail. You may at any time indicate your preferred means of contact from among those listed above and you may refuse the receipt of promotional communication by any or all of these means of contact.
Consent for the above marketing and profiling purposes is optional and refusal will not have any consequences. Data may be provided by you on registration at our points of sale by means of paper and/or electronic forms, acquired during visits to our stores belonging to the Kimonothegoat Group or through interaction with websites, internet applications and mobile applications belonging to the Kimonothegoat LLC.
3.5 Legal grounds for processing
Your personal data is only processed if one of the legal requirements laid down by current legislation is met, and specifically:
for the conclusion and execution of a contract to which you are party in relation to the purchase of products offered on the Website, as well as the provision of Services for registered users and of phone assistance through dedicated toll free number;
to fulfil a legal obligation to which the controllers are subject within the context of the purposes of their activities;
for the legitimate interests of the controller, with particular reference to the prevention and prosecution of fraudulent activities, for improvement of the offered customer care services, as well as for internal administrative purposes, on the basis of which communication of the data to companies belonging to the controller’s group of companies is legitimate;
with your consent in respect of marketing and profiling activities.
3.6 Information collected through cookies and other technologies
Cookies are small files sent by websites that you visit and that are stored on the device you use to access those websites.
On the Website you may also find social buttons/widgets, in other words those distinctive “buttons” showing social network icons like Facebook and Google+. These buttons allow users who are browsing the Website to share and interact with social networks with a simple “click”.
In accordance with the provision of 8 May 2014 issued by the American Data Protection Authority, we hereby inform you that our Services use:
technical cookies necessary for the functioning of the Website, including the provision of the Services offered by the Website. This category of cookies includes analytics, session and functionality cookies, used by the owner to, for example, collect information, in aggregate form, about the number of users and how they use the Website or to save your browsing preferences, such as the language.
analytics cookies are used to carry out statistical analyses of how users navigate the website and are collected anonymously and exclusively for statistical purposes.
our own and third party profiling cookies, designed to create user profiles and used to send and display advertising messages in line with the preferences expressed by users during their browsing.
The above cookies may be:
temporary, when they are automatically deleted at the end of the connection;
permanent, when they remain on the user’s hard drive, unless the user deletes them;
first party, when they are issued and managed directly by the Website administrator;
third party, when they are managed by a domain other than the one visited by the user.
While the use of technical cookies does not require the user’s consent, the use of profiling cookies always requires the user’s optional consent and the user can choose which profiling cookies to consent to.
Cookies can be managed and disabled by accessing the “Cookie Control”.
For each specific function, the User will be able to read a description and selectively manage consent (ON/OFF).